Privacy Policy
Last updated: May 12, 2025
This Privacy Policy describes how CNCFILESTORE.com (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit, use, or make a purchase from www.cncfilestore.com (the “Site”).
By accessing or using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site or services.
1. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our operations, legal requirements, or user feedback. When we make changes, we will revise the “Last updated” date and post the new policy on this page.
2. Information We Collect
Information You Provide Directly
We collect personal information you provide when:
- You make a purchase
- You create an account
- You subscribe to our newsletter
- You contact us through forms or email
This may include:
- Name
- Email address
- Billing address
- Payment details (processed securely by third-party gateways such as PayPal or Stripe)
- Order details
- Account login credentials (if applicable)
- Any messages or inquiries you submit
Information Collected Automatically
When you browse our Site, we may collect the following information automatically using cookies or similar technologies:
- IP address
- Browser type and device information
- Referring website
- Pages visited
- Time spent on pages
- Actions like downloads or purchases
We use this data to improve our website functionality, marketing, and customer support.
3. How We Use Your Information
We use your personal data to:
- Process and fulfill orders of downloadable CNC files
- Communicate order confirmations, updates, and support
- Manage your user account (if applicable)
- Respond to inquiries or support requests
- Improve our services, content, and customer experience
- Send occasional marketing emails (if you opt-in)
- Prevent fraudulent or malicious activity
4. Cookies and Tracking Technologies
We use cookies to:
- Keep your shopping cart functional
- Remember your preferences
- Analyze site traffic and usage
- Provide a personalized user experience
You can control cookie settings through your browser. Disabling cookies may affect your ability to use certain parts of the Site.
We also respect the Global Privacy Control (GPC) signal, which allows you to opt-out of certain tracking and targeted advertising automatically.
5. How We Share Your Information
We do not sell your personal information. However, we may share data in the following circumstances:
- Payment processors (e.g., Stripe, PayPal) to process transactions
- Web hosting providers and security services
- Email marketing services (e.g., Mailchimp, if used)
- Legal authorities when required by law
- Contractors or service providers who help us operate our Site
All third parties are required to respect your data privacy and security in accordance with applicable laws.
6. Your Rights
Depending on your location, you may have the following rights:
- Access – Know what personal data we hold about you
- Correction – Update or correct your personal data
- Deletion – Request deletion of your data (with some exceptions, such as for tax or order record purposes)
- Data portability – Request a copy of your personal data
- Opt-out – Unsubscribe from marketing emails at any time
- Withdraw consent – For data processing that depends on your consent
You can make a request by contacting us at the email below. We may ask for verification before processing requests.
7. Data Security and Retention
We take appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online system is 100% secure.
We retain your data for as long as needed to provide services, fulfill orders, comply with legal obligations, or for tax/accounting records.
8. Children’s Privacy
Our Site is not intended for use by individuals under the age of 16, and we do not knowingly collect personal data from children. If we learn we have collected personal information from a minor, we will delete it.
9. External Links
Our Site may link to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their policies independently.
10. International Visitors
If you are visiting our Site from outside the United Kingdom, your information may be transferred to and processed in the UK or other jurisdictions that may not provide the same level of protection as your home country. We take steps to ensure your data is treated securely in accordance with this policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: Contact@CncFileStore.com